Glossary
This Glossary is provided to users of the website as a guide to terms and information they may find helpful. Definitions are added, edited or removed occasionally.
Confirmed (Booking)
An oral or written statement by the manager that they have received the guest's order and will honor a booking providing the guest honors their obligations, such as paying timely or arriving on time. Confirmed bookings may be Guaranteed or Advance Lodging Guarantee. Used in software as a Booking Status
See also: Abandoned, Aborted, Blocked, Cancelled, Hold, Incomplete, In Error, Order, Out of Service, Quoted, Unblocked Origin: Vacation Rental Association
CVRO - Certified Rental Owner
Owners of lodging who study for and pass a test about their competence to manage vacation rental lodging are awarded a CVRO - Certified Rental Owner designation. The course of study includes awareness and a pledge to maintain properties that are properly outfitted, clean, maintained and truthful in advertising. The term CVRO is a trademark owned by the Vacation Rental Association.
See also: CVRM, CVRI, VRIA Origin: Vacation Rental Association
CVRP - Certified Vacation Rental Profession
Managers of lodging who study for and pass a test about their competence to manage vacation rental lodging are awarded a CVRP - Certified Vacation Rental Professional designation. The course of study includes awareness and a pledge to maintain properties that are properly outfitted, clean, maintained and truthful in advertising. The term CVRP is a trademark owned by the Vacation Rental Association.
See also: CVRO, VRIA, IVVR, VVR Origin: Vacation Rental Association Link: VRIA.org
Damage Deposit
A payment customers make to property owners or managers to pay for any damage or overage fees they may incur. Not common in hotels or motels but very common for vacation rental cabins, condos and homes. If a guest incurs such charges they are subtracted from the deposit prior to its return. Sometimes called a Security Deposit.
See also: Security Deposit Origin: Vacation Rental Association
Damage Waiver
A fee paid by guests that covers a maximum amount of damages they may cause. It is paid in advance, is non-refundable and covers unintentional damage up to a certain threshold if reported to the owner or manager prior to departure. Does not cover intentional damage, excessive cleaning, charges due to guest failure to follow booking contract or amounts of the limit
Origin: Vacation Rental Association Link: VRIA.org
Darwin Program (Co-managed Vacation Rentals)
A co-management program with a booking agent company. Manager provides onsite services. Both parties advertise and process bookings. Offered by members of the Sunspots Vacation rental network, such as for cabins, condos, homes & villas.
See also: Homie-Minder Origin: May, William
Day
In most lodging, guests do not rent "Days" but instead bookings are thought of as "Nights". The origin of this terminology comes from the traditional (Hotel, Motel) industry where guests frequently arrive in the afternoon and leave in the morning. Hence it is the night they are renting not the day.
See also: Night Origin: Vacation Rental Association
Departure Date
The date at which a guest departed or is expected to depart from a property. In lodging this also usually includes a time after which the guest is no longer allowed to be in the property.
Origin: Vacation Rental Association
Deposit Waiver Fee
Fee that some owners collect in lieu of a damage deposit. A damage waiver is typically significantly less than a damage deposit. Usually just $25 - $100 depending on the property. Unlike the damage deposit, the damage waiver is non-refundable.
Origin: Vacation Rental Association
Destination
A geographic description of where properties are located. Destinations are areas of a State, Locations, on the other hand are sub-areas of Destinations. For example, Poipu Beach is a Location. The island of Kauai is a Destination and Hawaii is the state. These geographic descriptions are not precise and are sometimes named to accommodate various geographic features.
See also: Location, State, Country Origin: Istay
Disclosed Guest
The renter and their invitees who have been pre-approved by the lodging manager. No other party can be consider a disclosed guest
See also: Maximum Occupancy, Normal Occupancy, Sleeps Occupancy, Undisclosed Guests, Drop-In Guests Origin: Vacation Rental Association
Discrimination
Restricting renters on the basis of race, color, religion, sex, familial status, disability, or national origin as prohibited under the Fair Housing Act.
Origin: Vacation Rental Association
Drop-In Guests
Property occupants who were not pre-approved by manager, are not staying overnight and who are prohibited from entering or staying in the property.
See also: Maximum Occupancy, Normal Occupancy, Sleeps Occupancy, Disclosed Guest, Undisclosed Guests Origin: Vacation Rental Association
Dude Ranch
Usually working ranches that accept guests for lodging, food service, horse back riding and other ranch and farm activities.
See also: Guest Ranch, Farm Stay Origin: Wm. May Link: GuestRanchers.org
Electronic Lock
A digital or push button mechanical lock that does not require a key or access card to operate. Must be programmed at the door, by opening the lock.
- Can not be programmed over Wi-Fi
- Does not use an Algorithmic code
- Is not a mechanical keysafe or lock box
- Usually also has a physical key to use.
See also: Wi-Fi Lock, Algorithmic lock, Keysafe Origin: Vacation Rental Association
Eviction
The lawful expulsion of an occupant from a property.
Origin: Vacation Rental Association
Excessive Cleaning
When a vacation rental home or other lodging unit requires cleaning great than for normal and usual usage, excessive cleaning is required and for which the guest is usually charged
See also: Interim Clean, Out Cleaning, Housekeeping Charge Origin: Vacation Rental Association
Exchange
Where owners of one property exchange use of it for use of another property and from that properties owner. Sometimes arranged by a third party Exchange company.
Origin: Vacation Rental Association
Executive Suites
A collection of offices rented to individual offices which are provided with access to to her space and services such as conference room, reception area, photocopier, etc.
See also: Share Office Space, Temporary Office Space Origin: Vacation Rental Association Link: ExecutiveSuites.com
Fair Housing Act
Federal statute prohibiting discrimination against renters based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents of legal custodians, pregnant women, and people securing custody of children under the age of 18), and handicap.
Origin: Vacation Rental Association
DETAILS: Glossaries and Dictionaries are handy tools. They provide an indication of meaning but additional study may be necessary to comprehend the full meaning. There may be alternate definitions not included here and experts may disagree on the proper explanation of each term.
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